CardCastle

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This article describes how to tune the LED settings of your CardBot to improve the recognition rate.

Improving Recognition Rates by Tweaking LED Settings

This article will take you through the process of making a Card List on the Web Platform.

How do I add my Buylist for the CardBot to use?

CardBot Won't Turn On?

If your CardBot makes continuous noise after turning on, this fix should help.

Mechanical/Motor Sounds Don't Stop After Start Up

If the suction cups aren't level, this fix should help.

How To Fix a Misaligned Pickup Head

Just received your CardBot? Read here to set it up.

Turning on Your CardBot for the First Time

After turning your CardBot on for the first time, read here to find out how to connect it to your Wi-Fi.

Wi-Fi Setup

How to locate and connect to your CardBot as an administrator.

Connecting to Your CardBot's Admin Interface

Learn how to control your CardBot from your computer via the web.

Controlling Your CardBot from a Computer

The CardBot can be controlled from our app. Learn how to pair your machine to your phone here.

Pairing Your CardBot with the CardCastle App

Use the Web Control interface or CardCastle app to start scanning.

Scanning Cards with Your CardBot

Ready to scan/sort? Learn how to safely load cards into your machine.

Loading Cards Into Your CardBot

Sorting rules are set in the CardCastle app.

Sorting Cards with Your CardBot

Scanned cards are instantly available on the web platform.

Processing the Results from Your CardBot

Setting Options for Scanning/Sorting with your CardBot

Sometimes cards will fail to be recognised by the CardBot - here's how to deal with them.

Dealing With Cards That Fail to Scan

Change how long the suction cups hold cards.

Adjusting the Strength of the Vacuum

Learn about the tweaks you can make to your CardBot.

Adjusting the Advanced Configuration Settings for Your CardBot

The CardBot Connect tool is a simple solution for CardBot administrators to access the Admin interface.

The CardBot Connect Tool

How to assemble to door for your CardBot.

Assembling the Door

A list of the software and licenses used by the CardBot.

CardBot Software and Licenses

CardCastle's return/refund policy for CardBots.

CardBot Return Policy

How to correctly power down your CardBot.

Switching Off Your CardBot

Replacing an SD Card

This guide explains how to package your CardBot using the legacy packaging.

Packaging your CardBot with legacy packaging

Buying a Secondhand CardBot From a Third Party

This guide explains how to package your CardBot using the updated packaging.

Packaging your CardBot with updated packaging

A step-by-step guide to removing and installing the pump

Replacing the Vacuum Pump

We are constantly updating the firmware and software for the CardBot, so it pays to update it periodically!

Installing Updates on your CardBot

Game support tiers describe the level of functionality available for a game.

Game Support Tiers

Nick Harrison

Seb Harrison

Frank Karamaroudis

Articles to help with our automated card scanning and sorting machine.

CardBot Guides

Open a CardBot Support Ticket

Support Ticket

Find answers and get help from Intercom Support and Community Experts

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