Answers to our most frequently asked questions.
Where can I find a CardBot to scan my cards?
Can I edit the edition/printing/set of a card in my collection?
Can I increase or decrease the quantity of cards in my collection?
Where do CardCastle's card prices come from?
How long does it take to update new prices?
How do I remove cards from my collection/staging area?
When are new sets added to the database?
I can't add a particular card to my collection. Is it missing from the database?
Can I import my collection from another platform?
What is the difference between the Squire and Knight accounts?
Why isn't CardCastle free with ads?
Why does CardCastle have a subscription model for payments?
Can I request a feature?
Can I catalogue my cards that are printed in languages other than English?
Can I catalogue my cards from other games (eg. Pokémon or Yu-Gi-Oh!)?
How long will it take to scan all of my cards?
Will the CardCastle app run on my tablet?
What happened to OzGuild?
Can use CardCastle to insure my collection?
How can I delete my account?